Cancellation Policy

Our cancellation policy is designed to be straightforward. The possibility of a refund or a fee depends on how far in advance you notify us of the cancellation. For bookings where you have prepaid, specific terms apply to ensure fairness to all customers, as late cancellations can prevent others from hiring a vehicle they need. For bookings that have not been prepaid, we simply ask for as much notice as possible.

• Bookings with Prepayment:
  If you have prepaid for your booking, you are entitled to a full refund of the total amount if you cancel 5 days or more before the scheduled pick-up time. If you cancel less than 5 days before the pick-up time, or if you do not show up for your reservation, the full amount of the booking will be charged, and no refund will be provided.
• Bookings without Prepayment:
  If you have reserved a vehicle but have not prepaid, there will be no charge if you need to cancel. However, we kindly request that you provide us with at least 24 hours' notice. This allows us to make the vehicle available to other customers. Failure to provide this notice may impact future reservations.
• Amending Your Booking:
  If you need to change the dates or type of vehicle for your booking, please contact us as soon as possible. We will do our best to accommodate your request, subject to vehicle availability. Please be aware that rental rates can change daily, so modifying your reservation might alter the overall cost.